research

Forty Three Days On Hold In Your Lifetime
Forty Three Days On Hold In Your Lifetime
Forty Three Days On Hold In Your Lifetime
Nobody likes to be put on hold.  We want service now.  It is one of the inevitable things.  The other day I had called a customer service line, which was automated, and I was on hold for twenty three minutes before I just hung up.  A recent survey by ResearchNow, revealed that the average person will spend about forty three days of their life on hold with automated customer service systems.  Read